SparkCloud (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.
1. Information We Collect
Information You Provide
We may collect:
- Name
- Email address
- Billing information
- Account credentials
- Files and content you upload
- Support communications
Automatically Collected Information
We may automatically collect:
- IP address
- Device information
- Browser type
- Usage data
- Cookies and analytics data
2. How We Use Information
We use information to:
- Provide and maintain Services
- Improve performance and security
- Process payments
- Respond to support requests
- Communicate updates and notices
- Detect fraud or abuse
- Comply with legal obligations
3. Cookies and Analytics
We may use cookies and analytics tools to:
- Remember preferences
- Measure traffic and usage
- Improve user experience
You can disable cookies through browser settings.
4. Data Sharing
We do not sell personal information.
We may share information with:
- Service providers and hosting partners
- Payment processors
- Legal authorities when required by law
- Business successors during mergers or acquisitions
5. Data Retention
We retain information only as long as necessary for:
- Providing Services
- Legal compliance
- Security and dispute resolution
6. Data Security
We implement reasonable technical and organizational safeguards to protect user information.
However, no system can guarantee absolute security.
7. International Transfers
Your information may be processed and stored in countries outside your jurisdiction where data protection laws may differ.
By using the Services, you consent to such transfers.
8. Your Rights
Depending on your location, you may have rights to:
- Access personal data
- Correct inaccurate information
- Delete your data
- Object to certain processing
- Withdraw consent
To exercise these rights, contact us at the email below.
9. Children’s Privacy
The Services are not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
10. Third-Party Services
Our Services may contain links or integrations with third-party services. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Services after updates means you accept the revised policy.
