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Privacy Policy

This Privacy Policy explains how SparkCloud collects, uses, discloses, and protects your information when you use our Services.

SparkCloud (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.

01

Information We Collect

Information You Provide

We may collect:

  • Name
  • Email address
  • Billing information
  • Account credentials
  • Files and content you upload
  • Support communications

Automatically Collected Information

We may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Usage data
  • Cookies and analytics data
02

How We Use Information

We use information to:

  • Provide and maintain Services
  • Improve performance and security
  • Process payments
  • Respond to support requests
  • Communicate updates and notices
  • Detect fraud or abuse
  • Comply with legal obligations
03

Cookies and Analytics

We may use cookies and analytics tools to:

  • Remember preferences
  • Measure traffic and usage
  • Improve user experience

You can disable cookies through browser settings.

04

Data Sharing

We do not sell personal information.

We may share information with:

  • Service providers and hosting partners
  • Payment processors
  • Legal authorities when required by law
  • Business successors during mergers or acquisitions
05

Data Retention

We retain information only as long as necessary for:

  • Providing Services
  • Legal compliance
  • Security and dispute resolution
06

Data Security

We implement reasonable technical and organizational safeguards to protect user information.

However, no system can guarantee absolute security.

07

International Transfers

Your information may be processed and stored in countries outside your jurisdiction where data protection laws may differ.

By using the Services, you consent to such transfers.

08

Your Rights

Depending on your location, you may have rights to:

  • Access personal data
  • Correct inaccurate information
  • Delete your data
  • Object to certain processing
  • Withdraw consent

To exercise these rights, contact us at the email below.

09

Children's Privacy

The Services are not intended for children under 13 years of age.

We do not knowingly collect personal data from children.

10

Third-Party Services

Our Services may contain links or integrations with third-party services. We are not responsible for their privacy practices.

11

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services after updates means you accept the revised policy.

Privacy Questions?

Need more information about your privacy?

Contact the SparkCloud team if you have questions about how your information is collected, used, or protected.

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